Help Center

Step 1: 

Charge at least 6 hours prior to first use

Step 2: 

Wash the waterproof device thoroughly with soap

Step 3:

Press and hold the power button for 3 seconds to switch on. Once turned on, you can switch modes by pressing the power button again. There are 4 modes.

Step 4:

There are 3 speeds for each mode. Press the buttons next to the power button to adjust the speed. 

Step 5:

Press and hold the power button for 3 seconds to switch off the device

Shipping destinations:

• We only ship within USA at the moment. Please subscribe to our email list and follow us on instagram @adelia_elle if you are interested in international shipments.

Shipping times:

• We ship through USPS and orders can take 7 - 10 business days 
  
  
• We ship within 2 - 3 business days

Shipping cost:

• Free shipping for orders over $80
• Shipping fee will be displayed at checkout for orders under $80

Adelia holds our products to the highest standards and makes sure that the products are safe to use on your skin. Here are the certifications that the products have.

Facial Rejuvenation Device:

FCC Mark - Certification for electronic products manufactured or sold in the United States. It is attained when the Federal Communications Commission approves the device's electromagnetic interference limits

CE Mark - Certification that indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area

RoHS Mark - Certification that indicates compliance with restriction of hazardous substances. Restricted materials are hazardous to the environment and pollute landfills. By having this certification, our product does not pollute the environment

Premium Cotton Pads:

Organic - Our cotton pads are made with 60% bamboo, 20% cotton and 20% polyester

Cruelty Free - No cruelty involved in creating these cotton pads! 

Premium Microfiber Pads:

Material: Our microfiber pads are made with 100% polyester

Cruelty Free - No cruelty involved in creating these cotton pads! 

• How do I take care of the Unity Facial device?
  When not in use, we recommend having it sit on a microfiber towel in a well-ventilated area. The alloy surface is delicate and highly prone to scratches. Please handle it with care.
  
  
• How do I take care of the bamboo velvet pads? 
  These bamboo cotton pads can be reused for up to 200 times. The package includes a laundry bag that you can use for the washing machine. We recommend air drying instead of putting these into the dryer.
  
  
• What is electro muscular current? Is it safe?
  Yes our device has all of the certifications and EMS therapy is different from micro-currents (what you experience with micro-current devices). EMS promotes blood circulation while micro-currents sends electric shocks into the skin.
  
  
• How can an order be cancelled? 
  Please email support@adeliaelle.com and include your order number for cancellations. We can cancel the orders as long as the package has not been shipped yet. 

Remove your makeup:

1. Attach a wet cotton pad (single layer only) to the device using the attachment ring. You may also skip this step, set aside the attachment ring, and massage with a cleansing oil directly.
2. Press the power button for 3 seconds to start. The device will start to emit heat and micro vibrations when the blue light is on. Gently apply the device over the face and avoid the eyes.
3. Continue with this procedure until makeup is removed
4. Switch off device by pressing for 3 seconds. Remove cotton pad. 
5. Wash the device with soap

Deep pore cleansing:

1. Hold for 3 seconds to turn on the device. Click on the power button again. Apply a cleanser of your choice to the silicone surface when the green light is on.
2. Adjust the speed settings according to your skin's needs. 
3. Turn off your device when you're done and rinse your face with cold water to close the pores.

Essence Absorption:

1. Set aside the metal ring, turn on your device and click on the power button two more times. You should see a red light. Apply your favorite essence generously on the alloy surface or directly on your face.
2. The device will emit heat and micro currents. Massage the essence into your skin until it's absorbed. 
3. Switch off the device and rinse the device with water

Phototherapy:

1. The final mode is a purple light. The purple light combines red and blue LED light for phototherapy.
2. Be sure to rinse the device after you're done!