Help Center

Step 1: 

Charge at least 6 hours prior to first use

Step 2: 

Wash the waterproof device thoroughly with soap

Step 3:

Press and hold the power button for 3 seconds to switch on. Once turned on, you can switch modes by pressing the power button again. There are 4 modes.

Step 4:

There are 3 speeds for each mode. Press the buttons next to the power button to adjust the speed. 

Step 5:

Press and hold the power button for 3 seconds to switch off the device

Shipping destinations:

• We only ship within USA at the moment. Please subscribe to our email list and follow us on instagram @adelia_elle if you are interested in international shipments.

Shipping times:

• We ship through USPS and orders can take 7 - 10 business days 
  
  
• We ship within 2 - 3 business days

Shipping cost:

• Free shipping for orders over $80
• Shipping fee will be displayed at checkout for orders under $80

Adelia holds our products to the highest standards and makes sure that the products are safe to use on your skin. Here are the certifications that the products have.

Facial Rejuvenation Device:

FCC Mark - Certification for electronic products manufactured or sold in the United States. It is attained when the Federal Communications Commission approves the device's electromagnetic interference limits

CE Mark - Certification that indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area

RoHS Mark - Certification that indicates compliance with restriction of hazardous substances. Restricted materials are hazardous to the environment and pollute landfills. By having this certification, our product does not pollute the environment

Premium Cotton Pads:

Organic - Our cotton pads are made with 60% bamboo, 20% cotton and 20% polyester

Cruelty Free - No cruelty involved in creating these cotton pads! 

Premium Microfiber Pads:

Material: Our microfiber pads are made with 100% polyester

Cruelty Free - No cruelty involved in creating these cotton pads!